| What is your minimum order quantity (MOQ)? | Our MOQ varies by product. For custom pens, MOQ can be as low as 500 pieces. For notebooks and stationery sets, we offer flexible quantities to accommodate small businesses and startups. Contact us for specific product MOQ. |
| Can I get a sample before placing a bulk order? | Yes, we offer pre-production samples so you can verify quality, design, and materials before full production. Sample fees apply but are refundable with bulk orders. |
| How long does production and shipping take? | Production typically takes 7-15 days depending on order quantity and customization complexity. Shipping time varies by destination—air freight (3-7 days) or sea freight (15-30 days) options available. |
| What customization options do you offer? | We offer logo printing (pad printing, screen printing, laser engraving), Pantone color matching, custom packaging, and more. Let us know your requirements and we’ll provide tailored solutions. |
| Do you ship internationally? | Yes, we ship worldwide. Our clients are located in the USA, UK, Australia, Canada, Europe, and beyond. We handle all shipping arrangements and provide tracking information. |
Contact: Lea Moon
Phone: 17376571098
E-mail: biginpromo@gmail.com
Whatsapp:17376571098
Add: Yiwu Holwin Trading
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